Emotional Intelligence at workplace…!!!

 Emotional Intelligence at workplace…!!!

Dear Readers

Today we will talk something about Emotional Intelligence and its applicability at workplace specially in HR department.

According to wiki, Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. Typically, "emotional intelligence" is considered to involve emotional empathy; attention to, and discrimination of one's emotions; accurate recognition of one's own and others' moods; mood management or control over emotions; response with appropriate (adaptive) emotions and behaviors in various life situations (especially to stress and difficult situations); and balancing of honest expression of emotions against courtesy, consideration, and respect (i.e., possession of good social skills and communication skills).

After letting you the meaning of emotional Intelligence, now it’s time to look the use of emotional intelligence in management, especially HR department.

Emotional intelligence is applicable to every human interaction in business: from staff motivation to customer service, from brainstorming to company presentations. But the subject is far deeper and wider than these examples, and emotional intelligence must be able to understand and deal with:

• how we assess people
• how relationships develop
• how our beliefs generate our experience
• As well as resistance, power struggles, judgment, competition, vision, leadership, success, and much more.

It is very important to know or have emotional intelligence for:

Physical Health – The ability to take care of our bodies and especially to manage our stress, which has an incredible impact on our overall wellness, is heavily tied to our emotional intelligence.

Mental Well-Being – Emotional intelligence affects our attitude and outlook on life. It can also help to alleviate anxiety and avoid depression and mood swings.

Relationships – By better understanding and managing our emotions, we are better able to communicate our feelings in a more constructive way.

Conflict Resolution – When we can discern people’s emotions and empathize with their perspective, it’s much easier to resolve conflicts or possibly avoid them before they start.

Success – Higher emotional intelligence helps us to be stronger internal motivators, which can reduce procrastination, increase self-confidence, and improve our ability to focus on a goal.

Leadership – The ability to understand what motivates others, relate in a positive manner, and to build stronger bonds with others in the workplace inevitably makes those with higher emotional intelligence better leaders.

Emotional intelligence is still not completely understood, but what we do know is that emotions play a very critical role in the overall quality of our personal and professional lives, more critical even than our actual measure of brain intelligence. While tools and technology can help us to learn and master information, nothing can replace our ability to learn, manage, and master our emotions and the emotions of those around us.

That’s all for the day. Good Night… OPEN UP…!!! And stay happy… :)

Comments and suggestion are welcome… :)